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Zonal Manager

keusAutomation

Hyderabad

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1 y

·

Full time

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Business Operations

Minimum

₹40000 Per Month

Maximum

₹70000 Per Month

Major Deliverable
Customer relationship management
Project management
Handling a team of project in charges and installation team
Responsible for end-to-end customer journey
Offer the best solution customer premises to ensure highest quality of installation
Ensure the highest quality resolutions for service and support calls
Escalation on the issue identified and resolved in a structured manner to management

Supervises: Project In charges / Supervisors, Installation team
Reports To – Head/AGM – Operations

PERSON OVERVIEW
Qualification
Graduation / Post Graduation / Project management certification

Experience
At least 8 years of experience with minimum 3+ years of experience as Asst. Manager / Manager in the field of Home Automation execution or luxury home solutions execution
Handling a team of 5+ members
Dealing with various vendors / contractors

Essential Attributes (Experience/Exposure Characteristics)
Communication skills
Ability and willingness to learn
Customer service
Initiative
Adaptability
Project Management

Functional Competencies.
Knowledge on Home automation
Knowledge on Interior works
Knowledge on Electrical works
Knowledge on safety standards
Experience in seamless execution of deployments

Behavioral Competencies
Interpersonal effectiveness, takes ownership, relationship skills, team management