MAJOR DELIVERABLES
● Visiting a client's location where KEUS home automation systems have already been installed.
● Ensuring Clients are fully onboarded into KEUS Smart Home solutions by interacting and engaging with them; understanding their usage patterns, and recommending science-based living that suits their moods.
● Explaining them about the products features; making mood base living and demonstrating the same.
● Demonstrating the full function and features of the KEUS products to the customer that helps them truly interact with the products.
● Explaining the function and feature of the KEUS Smart home app and usage, and ensuring that the customer is fully aware and enjoy the same.
● Understanding the customer persona, their space, and recommending customers wherever else in the client’s places additional products are needed for a better experience.
● Requesting and collecting feedback from customers to learn about their experiences with KEUS products and solutions.
● Sharing the customer feedbacks with the internal stakeholders for the better understanding and improvements.
● Highlighting the concerns of the customers sharing the same with the internal stakeholders and providing structure solution back to the customers on the identified issues.